How It Works

As you may know, Big Sunday is always matching people who need help with those who want to give it – and vice versa. thePROBOlist is our way of matching those with all kinds of professional skills with nonprofits and schools who need them, yet cannot always afford them.

We’re extremely excited to be offering this, and very grateful that you’re interested.

Here’s how it works:

Those Offering Help

  1. Signing up: Simply click “Help Someone” on the main page of thePROBOlist.

    A short form will appear, asking for your contact information, and what you are offering. Please just fill it out. (We tried to keep it as short and sweet as possible!)

    It’s all pretty self-explanatory. We ask for your company and/or license number – even if you’re just helping out as a free agent – as a way of vetting our volunteers. Try to include any details you’d want your client to know, such as special talents or interests.

    Similarly, include any restrictions on your offer. That could include restrictions of time, geography, or the scope of your offer. One hint: Better to limit your offer (e.g., “5 hours of free service”) and then expand it, than to offer too much (“Call me anytime, for a full year!”) and then try to limit it. Once you’ve made your offer, you don’t want to leave the nonprofit you’ve offered to help high and dry. Also, it makes everyone – specifically you and us – look back to curtail or rescind it.

    If you can include a photo, logo, or some other graphic to include with your listing, please do.

  2. After you’ve signed up: After we receive your generous offer, someone from Big Sunday will contact you to confirm the details and answer any questions you may have.

    We will then post the offer. Your contact information will not appear on our website. Anyone interested in your services will contact us. We will confirm that the requestor is a registered nonprofit, and then put them in touch with you.

    Once the match is made, we will send you a list of thePROBOlist ground rules (available below) as well as a list of suggested ways to make the most of your project.

  3. Once the project begins: Ideally, the helper and requestor will connect within a week. We ask that you let us know that you have been in contact and that the project is proceeding.

    As a rule, it is at this point that Big Sunday steps back and lets the helper and requestor do their thing. It is understood, that though the services are being volunteered, that the person offering services treats this like a professional gig, and, in return, expects his or her “client” to respond professionally as well.

  4. After the project ends: Big Sunday will send you a brief questionnaire asking about your experience. thePROBOlist is a new program, and this will allow us to evaluate what is working well or less-well. In addition, at Big Sunday we always hope that everyone has a good experience – those helping and those being helped – and we want to know if there’s anything we can do to improve or maximize one’s experience.

    Please note: We will not publicly post ratings – pro or con – of anyone donating their skills. However, if there are legitimate complaints about a helper or helpee, we will refrain from including them on thePROBOlist in the future.


Those Requesting Help

  1. Signing up: Click on the “Request Help” button the main page.

    A short form will appear here, too.

    Once again, try to be as specific as possible about what your request is. Please include a line about who your nonprofit serves and what they do. As you know, some causes particularly speak to certain people. They are looking to help, so let them know about the hard work your agency does every day (and feel free to lay it on thick!).

    Two things to remember: 1) You are asking people for free help. There are loads of people who’d like to give it, which is great, but be mindful that you are requesting volunteer assistance from nice and busy people with valuable skills. Try and be as clear and specific as possible so that they know what they are signing on for, and at the same time your organization gets what you need. 2) Please do not ask for one thing, and then, when the volunteer calls, asks for something different, or something more. That, too makes us all look bad. Worse, it could discourage a nice volunteer from offering to help again.

    If you need two totally separate things requiring totally different skills – e.g. yoga instruction and plumbing repairs – please fill out two separate requests.

    Please include a logo or graphic that represents your school or organization.

    Please note: Only registered nonprofits and schools can request help on thePROBOlist. Individuals cannot request help. If you are an individual who needs pro bono help or skilled labor, please contact an agency near you. If you need help finding an agency who can help, call us at Big Sunday and we can try and point you in the right direction.

  2. After you’ve signed up. After we’ve received your request, someone from Big Sunday will contact you to confirm the details and answer any questions you may have.

    We will then post the offer. Your contact information will not appear on our website. Anyone interested in helping you will contact us. We will have been in touch with the person offering help.

    Once the match is made, we will send you a list of thePROBOlist ground rules (available below) as well as a list of suggested ways to make the most of your project.

    Something else to note: While every effort is made to ensure the veracity of all listings, Big Sunday and its agents bears no responsibility or liability for any work done as a result of introductions made on thePROBOlist.

  3. Once the project begins. Ideally the helper and requestor will connect within a week. Once the volunteer contacts you, please – please! – return his or her call or e-mail asap. We know how busy a nonprofit can be (we work at a nonprofit, too!), but remember that this person has offered you their help – for free! – and the least you can do is to be back in touch quickly.

    As a rule, it is at this point that Big Sunday steps back and lets the helper and requestor do their thing. It is understood, that though the services are being volunteered, that the person offering services treats this like a professional gig, and, in return, expects his or her client to respond professionally as well.

    A special note to those being helped: Please says thanks. It seems obvious, but you’d be surprised…

  4. After the project ends: Big Sunday will send you a brief questionnaire asking about your experience. thePROBOlist is a new program, and this will allow us to evaluate what is working well or less-well. In addition, at Big Sunday we always hope that everyone has a good experience – those helping and those being helped – and we want to know if there’s anything we can do to improve or maximize one’s experience.

    Please note: We will not publicly post ratings – pro or con – of anyone donating their skills. However, if there are legitimate complaints about a helper or helpee, we will refrain from including them on thePROBOlist in the future.

Big Sunday and its agents bears no responsibility or liability for ANY work done as a result of introductions made on thePROBOlist.

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